Effective Date: [07 May 2025]
At Servego , your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services. By using Servego , you agree to the practices described in this policy.
We may collect the following types of information:
Personal Information: Name, phone number, email address, gender, address, and payment details when you register or book a service.
Service Information: Details of services booked, service history, reviews, and feedback.
Location Data: To show nearby service providers and ensure accurate service delivery.
Device Information: IP address, mobile device ID, operating system, app usage data, and crash reports.
Media Access: Photos or documents uploaded by the user for service verification or communication.
We use your information to:
Create and manage your user account.
Process bookings and payments securely.
Match you with suitable service providers.
Send service-related updates, confirmations, and notifications.
Improve app performance and customer support.
Ensure safety, legal compliance, and fraud prevention.
We do not sell your personal information. However, we may share it with:
Service Providers: For fulfilling your service bookings.
Payment Gateways: For secure transaction processing.
Third-Party Tools: For analytics, app improvement, or push notifications (with data protection agreements in place).
We implement industry-standard security measures (encryption, firewalls, secure servers) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
You have the right to:
Access, correct, or delete your personal data.
Withdraw consent at any time.
Opt-out of promotional communications.
Request data portability or restriction of processing.
We retain your personal data only as long as necessary for the purpose it was collected or as required by law.
Servego is intended for users aged 18 and above. We do not knowingly collect data from children under 18.
We may update this Privacy Policy from time to time. Any changes will be posted in the app, and your continued use will signify your acceptance.
If you have questions or concerns about this Privacy Policy, please contact us at:
📧 [care@servego.in]
📞 [+91 91259 90788]
